Refund policy

Returns, Refunds, and Exchanges Policy

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase.
This policy outlines our guidelines for returns, refunds, and exchanges. Please review it carefully before making a purchase.
If you have any questions, contact us via WhatsApp at +852 6141 4837 (Service Hours: Monday to Friday, 12:00 PM to 8:00 PM).

General Policy
•⁠  ⁠We do not offer returns, refunds, or exchanges for any products.
Please read the product description carefully before purchasing.
•⁠  ⁠By purchasing a product, you accept full responsibility for any issues or problems with the product.

Damaged Products
•⁠  ⁠If you receive a damaged product, please contact our customer service on the same day of receipt. We will arrange follow-up assistance for you.

Contact Us
If you have any questions about your purchase or need assistance, please send a WhatsApp message to +852 6141 4837.  
Service Hours: Monday to Friday, 12:00 PM to 8:00 PM.

Dispute Resolution
In the event of any dispute, we reserve the right to make the final decision and interpretation.

Last Updated: 10 February 2026
This policy is subject to change without prior notice. Please check back for updates.

退貨、退款及換貨政策

感謝您選擇我們的產品！我們致力確保每位客戶的購物滿意度。
此政策概述了我們的退貨、退款及換貨指引。請在購買前仔細閱讀。
如有任何疑問，請透過 WhatsApp 聯絡我們：+852 6141 4837（服務時間：星期一至五，中午 12:00 至晚上 8:00）。

一般政策
•⁠  ⁠我們不提供退貨、退款或換貨服務。請在購買前仔細閱讀商品描述。
•⁠  ⁠購買商品即表示您接受商品的任何情況和事件的全部責任。

損壞商品
•⁠  ⁠如收到之商品有任何損壞，請於收貨當天內聯絡我們的客服，我們將為您安排跟進。

聯絡我們
如果您對購買的商品有任何疑問，請發送 WhatsApp 訊息至 +852 6141 4837。  
服務時間：星期一至五，中午 12:00 至晚上 8:00。

爭議解決
如有任何爭議，我們保留最終決定權和解釋權。

最後更新日期：二零二六年二月十日
此政策如有更改，恕不另行通知。請定期查看更新。